1. Agreement to these terms
These Terms of Service govern your use of onoblexservice.site and your purchase of services from ONOBLEX Technology Services (“ONOBLEX”, “we”, “us” or “our”). By requesting work, approving a quotation, making a payment or continuing to use this website, you agree to these terms.
You must be legally able to enter into a binding agreement. If you act for a business or organisation, you confirm that you have authority to accept these terms for it.
2. Services and package descriptions
We provide website design and development, e-commerce setup, web application development, maintenance and related digital services. Website package descriptions show the base scope available at the stated price.
Before work begins, we may confirm the deliverables, required materials, estimated schedule, revision allowance, hosting arrangements and any exclusions in writing. Features or work not listed in the accepted scope are not included unless we agree otherwise.
3. Scope, revisions and change requests
Included revisions are limited to changes within the agreed scope. A revision is an adjustment to work already produced, not a new page, feature, design direction or business requirement.
Requests outside the agreed scope may require a separate quotation, additional payment and a revised schedule. We will seek your approval before starting chargeable additional work.
4. Prices and payments
- Prices are shown in Ghana cedis unless stated otherwise.
- Domain names, hosting plans, paid licences, premium assets and third-party charges are excluded unless expressly included in writing.
- Payment may be collected through Paystack or another method agreed with you.
- Third-party payment providers process payment information under their own terms and privacy policies.
- We may pause work or withhold final delivery when an agreed payment is overdue.
The payment schedule for a larger or custom project will be confirmed in its quotation or project agreement. See our Refund and Cancellation Policy for refund eligibility.
5. Your responsibilities
You agree to provide accurate instructions, content, approvals and access reasonably needed to complete the work. You are responsible for reviewing deliverables and responding within a reasonable time.
You confirm that you have permission to use all text, images, logos, data and other material you supply. Your content must not violate law, intellectual-property rights, privacy rights or platform rules, and must not contain malicious code.
Delays in receiving required content, access, feedback or approval may affect the schedule.
6. Third-party services
Projects may rely on services such as domain registrars, hosting providers, payment processors, content-management systems, plugins or external APIs. Those services are controlled by their respective providers. Their availability, fees, policies and technical behaviour may change independently of ONOBLEX.
Unless agreed otherwise, you are responsible for maintaining your third-party accounts, subscriptions and credentials after handover.
7. Intellectual property
You retain ownership of original content and branding that you provide. ONOBLEX retains ownership of its pre-existing tools, methods, reusable components, know-how and materials not created exclusively for your project.
After full payment, you receive the rights to the final custom deliverables stated in your project agreement, subject to any third-party licences and the retained materials described above. Drafts, rejected concepts and unpaid work remain our property unless agreed otherwise.
8. Review, acceptance and warranties
You should test and review the work before approving launch or handover. We will address verified faults that cause the delivered work to differ materially from the agreed scope, provided they are reported promptly and are not caused by later changes, misuse or a third-party service.
Except for commitments expressly stated in writing, services are provided on an “as available” basis. We do not guarantee uninterrupted third-party services, specific search rankings, sales, revenue or other business results.
9. Limitation of liability
To the extent permitted by applicable law, ONOBLEX will not be liable for indirect, incidental or consequential losses, including loss of profit, data, opportunity or goodwill, arising from use of the website or services.
Our total liability for a claim relating to a specific paid service will not exceed the amount paid to ONOBLEX for that service. Nothing in these terms excludes liability that cannot lawfully be excluded or limited.
10. Suspension and termination
Either party may end a project by written notice. Amounts due for work completed, approved milestones and non-refundable third-party costs remain payable. We may suspend or terminate services for non-payment, unlawful use, abuse, security risk or material breach of these terms.
11. Changes to these terms
We may update these terms when our services or practices change. The “Last updated” date shows when the current version took effect. Changes do not alter an already accepted project agreement unless agreed by both parties or required by law.
12. Governing law and disputes
These terms are governed by the laws of Ghana. Before starting formal proceedings, the parties should first try in good faith to resolve a dispute through written communication.
13. Contact us
Questions about these terms may be sent to onoblexservice@gmail.com or by phone at +233 54 582 2155.