1. Who this policy covers
This Privacy Policy explains how ONOBLEX Technology Services (“ONOBLEX”, “we”, “us” or “our”) handles personal information when you visit onoblexservice.site, contact us or purchase our services.
ONOBLEX is a software development business based in Kumasi, Ghana. For questions about this policy or your personal information, use the contact details at the end of this page.
2. Information we may collect
Information you provide
- Your name, business name, email address and phone number.
- Messages, project requirements, feedback and support requests.
- Content and access details you provide for a project.
- Billing and transaction references needed to confirm payment.
Information generated during a visit
Our hosting provider may automatically process basic technical records such as your IP address, browser type, device type, requested pages, timestamps and security logs. These records help deliver and protect the website.
At launch, ONOBLEX does not use advertising cookies, behavioural tracking or a customer account system on this website. If that changes, this policy will be updated and any required choices will be provided.
3. How we use information
We may use personal information to:
- respond to enquiries and prepare quotations;
- confirm identity, instructions and project approvals;
- provide, maintain and support purchased services;
- process and reconcile payments;
- communicate about project progress, security or service changes;
- prevent fraud, misuse and technical attacks;
- maintain business, tax and transaction records; and
- comply with applicable legal obligations.
We do not sell your personal information.
4. Paystack and payment information
When a Paystack payment link is active and you choose to pay, you will be taken to a Paystack-hosted checkout. Paystack processes your payment details under its own terms and privacy practices.
ONOBLEX does not receive or store your full card number, card security code or online-banking password. We may receive limited transaction details such as your name, contact information, amount, status and payment reference so that we can confirm the purchase.
6. How long information is kept
We keep personal information only as long as reasonably needed for the purpose for which it was collected, to maintain project and transaction records, resolve disputes, enforce agreements and meet legal obligations.
Retention periods may differ depending on the information and the project. When information is no longer needed, we will delete it, anonymise it or securely restrict its use where deletion is not immediately possible.
7. Security
We use reasonable administrative and technical safeguards designed to protect information against unauthorised access, loss, misuse or alteration. No internet service or storage method can be guaranteed completely secure, so you should avoid sending unnecessary passwords or highly sensitive information through ordinary email or WhatsApp.
8. Your choices and requests
Subject to applicable law, you may ask us to confirm whether we hold personal information about you, request access or correction, object to certain uses, or request deletion where the information is no longer required.
We may need enough information to verify your identity and locate the relevant records. Some information may need to be retained for legal, security, accounting or contractual reasons.
9. Children’s privacy
Our services are intended for people who can lawfully enter into a service agreement. We do not knowingly request personal information from children through this website.
10. External links
This website may link to Paystack, WhatsApp, email services or other external websites. Their operators control their own privacy and security practices. Review their policies before providing information.
11. Changes to this policy
We may revise this policy when our website, services or privacy practices change. The current version will be posted here with a revised “Last updated” date.
12. Contact us
For privacy questions or requests, email onoblexservice@gmail.com or call +233 54 582 2155.